Thursday, 22 August 2013

ACT!CRM Terminal Hosting

Sage ACT! (earlier known as ACT! by Sage) is a customer relationship management (CRM) software application which is used to keep track of client and prospect details in a single database that can be shared by multiple users. It integrates with Microsoft Word, Microsoft Excel, Outlook, and other popular applications in order to generate and track communications with the contacts maintained in Sage ACT!. It is distributed by Sage and has a user base of over 2.8 million registered users. The enterprise customer management needs may be listed as: • Real time access to the customer experience data to all teams such as sales, marketing and strategic • Analysis of the potential customer behavior in terms of customer buying history, customer preferences • Informed customer interaction process where the team is well aware of the individual customer traits • Business forecasting for the services offered by an enterprise, strategic market needs analysis ACT! CRM software helps to enterprise to meet these needs of enterprise. Coupled with the customer handling experience enterprise today are also hard pressed in terms of: • Reducing the IT costs overhead and application management costs • Want anytime anywhere access to the database so that collaboration among different teams and users is in real time • Better security for their data • Better utilization of the existing workforce for enhancing the core business focus rather than putting them in unrelated IT functions and support Keeping these objectives of enterprises, particularly the small and medium business consideration of alternative to desktop base ACT! CRM access is worthwhile. Reason behind ACT! Hosting The enterprises have realized the benefits of Cloud based application access and are willing to shed Many IT infrastructure management and support functions to specialized service providers. Some of the reasons that drive enterprises towards ACT! Hosting is: Need for reducing IT costs: With ACT! Hosting the enterprises gets to use a readymade IT infrastructure which is available on demand, platform and browser independence. This means that whatever the application they are using besides ACT! CRM they do not need to create specialized IT application for each application. Thus there is a degree of application compatibility in the IT infrastructure. Further IT costs are reduced on account of: • Minimum system configuration needed for accessing ACT! CRM software: Since the application is installed and run on terminal servers and a centralized database exists, lees consumption of memory and CPU are required at individual systems, leading to minimal system requirement for running the software. This also means doing away with system and server upgrades frequently and in the process saving IT costs. • Support and maintenance provided by the service provider: with ACT! Hosting most of the application management and troubleshooting functions are outsourced to the service provider and they ensure that the application is maintained and managed in most optimal condition. • Application installation and upgrades are easy due to centralized access and more ever it is the service provider functions rather than the enterprise. • Scalability issues: With Terminal server hosting the enterprises no more required to provision beforehand in anticipation of increasing number of users. Since any number of users can be added on the terminal server at a short notice, no investment in the IT is required. Unleashing the power of multiuser collaboration ACT! Hosting and in fact any application hosting services brings innumerable benefits to the user in terms of alternative mode of application access. • No more tied to the office premise: With ACT! Hosting services the application can be accessed from anyplace anytime in a multiuser mode so that real time collaboration and sharing becomes a possibility. So whether it is sales team or marketing team all have access to the latest customer data which empowers them to have more informed customer interaction experience. • Share and exchange file on the Go: ACT Hosting allows application access not only from any system independent of platforms used but allows sharing and exchange of files even when various users are remotely connected. High speed application access: Reduced system requirement and high technology terminal servers ensure that the application performance and access is enhanced in a hosted environment. Further cloud environment involved effective load balancing between multiple servers that is not possible at the local level. Easy application management: In desktop based deployment a copy of the application is installed on each computer, user preferences set and also IT management is done for each system leading to high variability in each system and application performance from one user to another. With centralized terminal server deployment, central application management ensures that users have the most optimal application access experience. Data security with ACT! Hosting ACT! Terminal server hosting also allows better data security with encrypted data transfer, authentication based database access and use of latest security tools for real time network monitoring. Further security of the network arises form the ability of the administrators to centrally set common user preferences, password protected access and use of firewalls. About Author: Daniel is an IT analyst at Cloudwalk Hosting Solution which is a leading Cloud Computing and Application Hosting company. The company specializes in hosting many software including accounting software QuickBooks Hosting, Peachtree, QuickBooks add-ons, Tax Software Hosting, Windows server, Lacerte, , CRM software (ACT!), MS Office and also hosts many other software. Contact him: E-mail: Daniel@Cloudwalks.com Website:http://Cloudwalks.com

ACT!CRM Hosting

ACT! CRM software provides advanced features such as consolidated menus with relevant feature options; global buttons for top tasks; streamlined layouts, instant access to search from any view, related tasks that provide more options for working with contacts, groups, opportunities, and more; and a button that lets you create anything new, from contacts, to activities, and more. Hosting of business application software implies having one or more servers or virtual servers totally dedicated to your business’ particular needs. Business application software hosting offers small and medium size businesses or SMBs high level accessibility and performance. With ACT! CRM application hosting solution you do not require to maintain any dedicated on the premises information technology or IT staff. ACT! CRM hosting reduces your infrastructure and maintenance related costs, because your software’s operation is now under the control of application hosting service provider’s experienced staff. The tasks such as installation of ACT! Software as well as the management of computing equipment, networkingequipment, and application hosting servers is performed by ACT! hosting service provider. With ACT! CRM application hosting solution, your sales teams can have access to your company’s data from any place round the globe in real time. Sage ACT! (earlier known as ACT! by Sage) is a customer relationship management (CRM) software application which is used to keep track of client and prospect details in a single database that can be shared by multiple users. It integrates with Microsoft Word, Microsoft Excel, Outlook, and other popular applications in order to generate and track communications with the contacts maintained in Sage ACT!. It is distributed by Sage and has a user base of over 2.8 million registered users. Easy application management: In desktop based deployment a copy of the application is installed on each computer, user preferences set and also IT management is done for each system leading to high variability in each system and application performance from one user to another. With centralized terminal server deployment, central application management ensures that users have the most optimal application access experience. Data security with ACT! Hosting ACT! Terminal server hosting also allows better data security with encrypted data transfer, authentication based database access and use of latest security tools for real time network monitoring. Further security of the network arises form the ability of the administrators to centrally set common user preferences, password protected access and use of firewalls. About Author: Daniel is an IT analyst at Cloudwalk Hosting Solution which is a leading Cloud Computing and Application Hosting company. The company specializes in hosting many software including accounting software QuickBooks Hosting, Peachtree, QuickBooks add-ons, Tax Software Hosting, Windows server, Lacerte, , CRM software (ACT!), MS Office and also hosts many other software. Contact him: E-mail: Daniel@Cloudwalks.com Website:http://Cloudwalks.com